退款政策

We want you to love your FullBO piece. If you are not happy with it, you can return it within 30 days of delivery for a full refund.

Eligibility

To be eligible, the piece must be unworn, undamaged and returned in its original packaging with any certificate or paperwork included.

How to start a return

Email us with your order number and we will send you return instructions. Please do not send items back without contacting us first.

Return shipping

Return shipping is paid by the customer unless the item arrived damaged or was not as described. We recommend an insured, tracked service, as we cannot be responsible for returns lost in transit.

Refunds

Once we receive and inspect your return, we will refund your original payment method within 10 business days.

Damaged or incorrect items

If your piece arrives damaged or not as described, contact us within 7 days of delivery with photos and we will make it right.